Guest Comment Card

ARRIVAL
ARRIVAL
Friendly welcome was received upon arrival.
Accuracy of reservation was correct.
Speed of check-in was sufficient.
ROOM
ROOM
Cleanliness was maintained.
Comfort and layout was pleasant.
Maintenance and Condition of room was kept up.
V.I.P UPGRADES
V.I.P UPGRADES
V.I.P Upgrades were offered to me at check-in.
I was happy with the V.I.P. upgrades my pet received.
HOTEL ATTENDANTS
HOTEL ATTENDANTS
Were warm, friendly & responsive to me and my pet's needs.
Were helpful & knowledgeable to my questions.
Made the difference to make your pet's stay enjoyable.
OTHER SERVICES
OTHER SERVICES
Delivery of messages and requests was sent appropriately.
Telephone conversations were handled appropriately.
Response time to your request was sufficient.
YOUR DEPARTURE
YOUR DEPARTURE
My bill was accurate.
Check-out time was sufficient.
Employees thanked and asked us to return.
OVERALL EXPERIENCE
OVERALL EXPERIENCE
Overall cleanliness of hotel was satisfactory.
Overall condition of hotel was satisfactory.
Hotel met your expectations.
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Name
Name
Phone
Phone